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Frequently Asked Questions (FAQ)

Frequently Asked Questions

Everything you need to know about Mantram360 sacred items, authentic rituals, delivery & care

AUTHENTICITYAre Mantram360 spiritual products 100% genuine, certified, and energized?

Yes, absolutely. All Mantram360 spiritual items—including genuine Rudraksha beads, Spatika malas, sacred Yantras, and divine brass idols—are certified 100% authentic. Before dispatch, each sacred item undergoes traditional Vedic energization (Prana Pratishtha) and sanctification rituals performed by experienced Vedic priests to invoke divine blessings and positive energy for your home.

SHIPPINGHow long does shipping and delivery take across India?

Orders are delivered across India within 7 days. You get the tracking details by SMS or email once your parcel is shipped, and you can follow the order under My Orders.

PAYMENTSIs Cash on Delivery (COD) available? What payment options can I use?

You can pay by UPI or card at checkout, and prepaid orders ship free. Cash on Delivery (COD) is also available for a ₹49 fee, shown at checkout before you place the order. Product prices are inclusive of taxes.

POOJA & CAREHow should I maintain and worship Mantram360 brass idols and sacred yantras?

Sacred idols should ideally be placed in your puja room facing East or North-East (Ishanya direction). For brass and copper items, clean periodically using Pitambari powder or mild lemon juice with water to preserve their natural radiant glow. Keep yantras on a clean red or yellow silk cloth and offer pure ghee lamps or incense daily.

RETURNS & REFUNDWhat is the return or replacement policy if an item arrives damaged?

You can return an unworn item within 7 days of delivery. The steps and refund timing are on the Refund Policy page.

CUSTOMER SUPPORTHow can I track my order or reach Mantram360 customer support?

Sign in and open My Orders to see your orders. For anything else, use the Contact Us page and we will reply.

Still have more questions?

Our spiritual care consultants and dedicated support team are here to assist you.

Contact Support Shipping Policy